The Other Side of History

Introduction Logistics for humanitarian crises is quite unlike logistics for traditional military operations: in the case of natural disast...

I recently completed a course in total quality management (TQM), and here are all my writings from that class. This was only my second busin...

Introduction to Gaggle dot Com Gaggle dot Com is a small software company founded in June 2025. The staff consists of 3 rockstar softwar...

Because both total quality management (TQM) and the Malcolm Baldrige approach both require that companies and organizations use a “fact-base...

Introduction This post discusses the Malcolm Baldrige National Quality Award (MBNQA), including the distinction between the Baldrige Frame...

Just-in-tine (JIT) manufacturing is the idea that a manufacturer should order component parts only when a customer places an order from the ...

One of the problems with JIT manufacturing is that it is susceptible to supply chain interruptions. Taiichi Ohno, the inventor of JIT/Lean m...